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What is the Reporting Channel?

 

It is an anonymous reporting tool for non-compliant facts/events. This tool is in line with the best international audit and inspection practices.

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Reporting:

Unlike the complaint that expresses the dissatisfaction of a customer or user regarding a service or product, the Reeporting is the anonymous report of an occurrence that may represent the violation of legal, contractual, ethical or professional rules, for example: violation of the Code of Ethics and Conduct.

• Guarantee the whistleblower's anonymity;
• Increase trust by eliminating the risk of retaliation;
• Combat the feeling of impunity.

The information is analyzed in a rigorous and professional manner, guaranteeing secrecy and confidentiality regarding the identity of the fraud.

You can make your complaint by calling 923169099 ou or by completing the Report Form.