ATLANTICO MAKES CARD MACHINE AVAILABLE IN LUANDA'S MOST POPULOUS MUNICIPALITY
Luanda, December 13, 2023 - Banco Millennium Atlântico, Angola's leading bank, today launched the second ATLANTICO Card Machine in the municipality of Viana, the capital's most populous. This machine brings to two the number of machines with this functionality available, initially in the country's capital.
Customers will be able to issue their personalized cards 24 hours a day, 7 days a week, without needing to be seen in person at the Bank's branches.
Fulfilling the commitment made at the launch of the first card machine last October in the financial city of Talatona, ATLANTICO is bringing a modern banking solution to the municipality of Viana, promoting the transformation of the customer journey and branch-going habits, contributing to a less pressured management of their daily routines.
ATLANTICO is focused on serving its customers better and better, giving them autonomy in operations that no longer require interaction with employees and can be carried out at any time of the day. This is further evidence of our recognition of the importance of our Customers and of our investment and dedication, every day, in delivering our best to serve them 24 hours a day, 7 days a week, giving them autonomy, flexible working hours and, above all, satisfaction. These ATLANTICO Card Machines are yet another example of our commitment, which adds to the many innovations we have launched in recent years," said Isabel Espírito Santo, ATLANTICO's Chief Business Officer.
This self-service solution, which today arrives in the municipality of Viana, allows ATLANTICO customers to issue Multicaixa cards in a practical, agile, secure and highly available way.
The card issuance process is paperless, making the Bank's activity even more sustainable, putting technology at the service of the environment since the card issuance process reduces the need to use paper to make the PIN available.
The numerous advantages of this service include:
- Customer autonomy in the process of renewing a personalized Multicaixa debit card;
- Speed and efficiency in obtaining the card;
- Reduced queues at branches;
- Availability 24 hours a day, 7 days a week.
During 2024, ATLANTICO plans to make more card machines available to customers in other provinces.
With the launch of this second ATLANTICO Card Machine, the Bank reiterates its commitment to the Customer, as the main beneficiary of all its actions, by creating solutions that make their day-to-day life easier and improve their experience in using the innovative banking services it makes available to them.
More information: media@atlantico.ao