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Provide an excellent customer experience

The ambition to be a bank that provides an excellent experience to its Customers.

The commitment to the development of People, the Bank's greatest asset, is a foundational pillar of ATLANTICO. In the strategic vision for 2024, this pillar will be reinforced by ATLANTICO's ambition to be an organization that recognizes and enhances its Talents, providing them with an experience of excellence

An organization that leverages talent

Talent and Customer satisfaction will be the key indicators to measure the success of ATLANTICO's performance, with People remaining an unavoidable differentiating factor, which raises the quality of service, reinforcing the ambition to be a reference Institution and that, through its activity, it transforms lives and contributes to the construction of an increasingly better future.

Provide an excellent customer experience

We are obsessed with the Client and the experience we provide. We bet on 4 differentiating factors as a way to raise your satisfaction levels.

Digital Innovation

Promote digital innovation in Angola, putting it at the service of Customers

Data and Artificial Intelligence

Develop skills and tools for advanced data analysis, which allow constant knowledge of the Customer and their needs

Talent

Developing Talent as an unavoidable differentiating factor, which raises the quality of service to Customers

Security

Strengthen the security mechanisms of our Customers' operations in the face of the challenges of the digital era